.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Study Innovation Award for AI Call Centers and named a Leader in 2 Aragon Research study World reports: AI Agent Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. The business was actually identified as the best important supplier in the artificial intelligence Broker Platforms report.At the primary of Five9’s advancement is their sight for The brand-new CX, where Artificial Intelligence Representatives as well as AI-empowered Person Professionals collaborate to provide hyper-personalized customer knowledge. The provider just recently presented brand new advancements including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use innovation in market development and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Analysis World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually likewise named a Forerunner in The Aragon Investigation Planet for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Research Study Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has been named a champion of the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Contact Centers. Also, Five9 has actually been actually named a Forerunner in two Aragon Analysis Planet documents: AI Agent Platforms in the ICC, 2025, and Intelligent Call Center, 2025. This awareness from Aragon Study underscores Five9’s setting as a leader in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 file openings Five9 as one of the most
calculated provider rated in
the document, recognizing Five9 s key eyesight for AI-driven innovation in CX. At the core of this advancement is actually Five9’s vision for The brand new CX where Artificial Intelligence Brokers and AI-empowered Human being Brokers team up to deliver hyper-personalized, easy client experiences. Through inspiring businesses to provide transformative client interactions while reducing expenses and also boosting productivity, Five9 is actually establishing brand new criteria for AI-powered solutions in the call center field.
AI is foundational for making phenomenal customer experiences, and our team are recognized to become pinpointed through AragonInvestigation as cutting-edge for our attempts to drive the intelligent call center forward, mentioned Jonathan Rosenberg, Main Innovation Officer as well as Director of AI, Five9. Our focus has been, and also are going to continue to be actually, assisting businesses supply those knowledge with easy-to-use resources and also capacities. Along with each brand-new innovation, our experts take an advance for each Five9 as well as for the market in its entirety.
The Aragon Study Development award determines carriers leveraging lofty use of technology to certainly not only conform as markets change, however to definitely interfere with and also update exactly how their markets will definitely develop. Five9 was officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study awards service.Five9’s dedication to technology, particularly its own sight for combinationing artificial intelligence Agents and also AI-empowered Human Being Agents, is preparing a new requirement for exactly how companies can provide hyper-personalized and smooth customer experiences, mentioned Jim Lundy, Owner, CEO as well as Lead Professional, Aragon Study. This award as well as document id improves Five9’s commitment to delivering AI innovations for CX.
Earlier this year, the firm launched brand-new improvements, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives, that completely transform the means business move toward CX, driving far better outcomes for each customers and representatives. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Brilliant AI, offers a complete suite of options to electrical power AI-elevated customer adventures that supply far better service outcomes and also Bring Happiness to CX.
Our combined cloud-native offering makes it possible for hyper-personalized client adventures and also even more encouraged workers, making every client communication even more linked, straightforward, and individual. Trusted through 2,500 +clients and also 1,400+ companions around the globe, Five9 brings together the energy of AI, our platform, as well as our people to steer AI-elevated CX.To find out more, go to www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Rights Set aside.
The identity of an Aragon Analysis honor champion is certainly not a promotion by Aragon Analysis of any seller, product, or service. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What primary awards performed Five9( FIVN) gain in 2024 coming from Aragon Research study? Five9 won the 2024 Aragon Analysis Innovation Award for Artificial Intelligence Call Centers as well as was actually called a Forerunner in two Aragon Analysis Planet documents: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Facility, 2025.
What brand-new AI products performed Five9( FIVN) present in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to completely transform client adventure monitoring.How does Five9’s( FIVN )BRAND-NEW CX vision effect customer care? Five9’s brand new CX eyesight blends AI Brokers with AI-empowered Individual Agents to supply hyper-personalized, uncomplicated customeradventures while reducing expenses as well as strengthening effectiveness.
What was actually Five9’s( FIVN) important job in the Aragon Analysis Globe 2025 report? Five9was actually placed as one of the most key merchant in the AI Representative Platforms in the ICC, 2025 record, realizing their key eyesight for AI-driven innovation in CX. When carried out Five9( FIVN) receive the AragonResearch Technology
Honor
?
Five9 was actually formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.